Services

“We believe in delivering the best customer services.”

Our Services

In-bound

Out-bound

An inbound customer service facility works best when it provides one window operation. Be it product purchase orders or customer service queries, Sycamore Networks has fully equipped staff available to handle any type of inbound traffic effectively and autonomously.

Inbound Calls with the top notch quality

24×7 live operator service

Professional Email Support

On-Call Schedule (web-portal) that you control.

Accurate Information captured and delivered by your requirements

At Sycamore Networks, our outbound contact center team helps businesses expand their customer base by filtering through mass data and short listing qualified prospects. Cold call prospecting, warm lead follow ups or correspondence follow ups, we can do it all to help your business excel. Some of the key services we offer include.

Being a pioneer in the lead generation industry, Sycamore Networks possesses expertise that helps our clients boost volume of qualified customers. We apply proven selling techniques to help generate fresh leads with a guarantee of higher conversion rates in return.

Being able to pitch/sell the product to a qualified and interested customer is a challenge for any business that finds clientele through appointments/live transfers. By playing the role of professional intermediaries, we can help you overcome that challenge by setting qualified appointments or connecting you live with the right prospect.

With a culture of quality and performance, (Company) is the frontrunner in providing telemarketing services and have partnered with some of the leading names in Home Lending, Insurance, Energy, Home Security Systems and Education services sectors. We ensure that every potential lead turns into a confirmed sale; thus facilitate our client business in terms of quality and quantity.

  • Final Expense
  • Auto Insurance
  • Home Insurance
  • Health Insurance
  • Medicare-Medicaid
  • Home Security
  • Solar

We provide professional level content writing with the top-notch quality.

Our Service Advantage

Customer Elation Service is well-positioned to assist because of our experience with your locations and clients who have similar needs. We will provide articulate agents that answer the phones quickly and treat your customers the way you would treat them. We provide you with:

Experienced Account Management staff with an average of 10 years of experience

The best call center technology that sets the stage for a great interaction with your callers

Digital recordings of every call.

Cost effective way to greet your customers with a live person

Web enabled tools to give you access to your on-call and message data

Secure message delivery options for electronic compliance and accountability